SHIPPING OFFICER

Our target is to use outstanding Service as differentiating factor in the customer experience. The warehouse and shipping are two important enablers for achieving this. Availability of the correct spare parts, flawless processes, high accuracy, customer orientation, professional communication and high handling speed are key elements. The warehouse and shipping activity has a global reach and offers a divers and interesting playground.

Our target is to use outstanding Service as differentiating factor in the customer experience. The warehouse and shipping are two important enablers for achieving this. Availability of the correct spare parts, flawless processes, high accuracy, customer orientation, professional communication and high handling speed are key elements. The warehouse and shipping activity has a global reach and offers a divers and interesting playground.

Position Overview

Main tasks are:

• Responsible for a timely delivery of parts and/or machines and their periphery
• Coordinates appropriate shipping of goods in order to ensure an efficient service.

Role and Responsibilities

• places orders for delivery at transport companies and monitors them in order to guarantee a timely delivery of parts;
• responsible for a proper monitoring of (customs) administration and archiving the files in order to ensure a smooth administrative processing;
• liaising with customers, suppliers and transport companies;
• planning, coordinating and monitoring the receipt, order assembly and dispatch of goods;
• ensures the correct packaging of the material to be sent
• tracks all shipments and informs both customers as concerned departments on the progress and delivery dates
• keeps all concerned parties informed about the status of the ordered
• coordinates customs administration from and within TOMRA Sorting;
• prepares customs administration and executes it;
• draws up all necessary documents;
• ensures that the warehouse receives the necessary documents for shipment;
• ensures a good administrative monitoring;
• possesses of clear and updated records of all documents;
• checks the packaging and transportation bills;
• ensures the input of the invoice information in the ERP-system;
• having a clear understanding of the company's policies and vision and how the warehouse contributes to these;
• coordinating the use of automated and computerised systems where utilised;
• responding to and dealing with customer communication by email and telephone;
• functions as a back-up for shipping of machines;

Candidate profile

• Strong communication and facilitation skills with demonstrated ability to work in a team
• Excellent organizational attitude, knowledge in inventory management and follow-up skills
• Ability to relate to customers and vendors, their views and issues, locally and in other countries and cultures

Education

• Logistics administration or equal

Other skills/abilities

• Organizational and time management skills
• Teamwork
• Computer skills are crucial - inventory management, excel, etc
• Experience with export.
• Fluent English

How to apply

Please send your CV to [email protected]